PIMC

My dad is in town and we just found out that he needs surgery and has to stay in Phoenix for at least one month due to the surgery. I'm really nervous about the surgery but am trying to stay positive. On the bright side I'll have a whole month to spend with my dad! My brother Josh and I took dad to his appointment on Thursday to a specialist. The doctor gave us a prescription and told us we could actually go to PIMC to get it filled. We headed over to PIMC and fell right into that scene from James and Ernie where they talk about the classic IHS experience that everyone goes through. First we went to the pharmacy and the employee asked "what is the patient's medical record number?" I said "huh?" and she barked back "what is your chart number?!?!" Josh is standing behind me desperately trying to hold back his laughter. Since we didn't have a chart established we couldn't get the prescription, so first we got sent to the labratory to get one but the person who does charts was not there (maybe she was on annual leave???) from there we were instructed to go to PC annex, and once again the chart person was not there, so we were sent to Express Care. When we got to Express Care the employee said "oh my, I don't think we can even fill this for you here. You need to go to the eye clinic first". So we went to the eye clinic and waited forever while they tried to get us a chart number. We actually ended up leaving before they got us either the chart number or the prescription. If it hadn't been for my dad or Josh laughing at the whole goose chase we were being sent on walking in circles around PIMC trying to get a chart number I probably would have lost my patience. Typical day at IHS! At least we weren't there for 8 hours. Haha.